Shipping policy

Free Shipping on order delivered by New Bon Marine (HK) Ltd at a specific purchase amount.

Reasons of failed delivery and following flow 
We sincerely understand to deliver the items for our valuable customers accurately and do our best to meet your needs. To provide a better shopping experience and minimize the impact of unsuccessful delivery, we will make our best effort to optimize the delivery arrangements and your favorite products will be delivered to you shortly under organized arrangement. 
If orders are not available to be delivered in the original time-slot due to various unexpected incidents, we will immediately send you a notification about the unsuccessful delivery via Message Center, meanwhile the status of the item in the order history will be updated to "No recipients".
After that, your order will be brought back to our warehouse and the system will automatically reschedule your order on the next earliest delivery date again. You are able to check the latest delivery schedule in Message Center via New Bon Marine (HK) Ltd official website. In addition, you may also find the latest delivery time in Order History.
Remark: Please be reminded that each order will arrange five times delivery only. If delivery cannot be completed in five times, the items will be destroyed and your order will be canceled without any refund.